Tracking order

Order Tracking Information

How to Track Your Order

  1. Order Confirmation: After placing your order, you'll receive an email confirmation containing your order details and tracking number.
  2. Processing Time: Most orders are processed within 1-2 business days. You'll receive a shipping confirmation email when your order is dispatched.
  3. Tracking Activation: Tracking information typically becomes available within 24 hours after dispatch.
  4. Delivery Updates: The carrier will provide regular updates about your package's journey until delivery.

Tracking Your Package

You can track your order using the tracking number provided in your shipping confirmation email. We recommend using the following reliable tracking service:

17Track - Global Package Tracking

Visit 17Track

17Track supports tracking for most international carriers. Simply:

  1. Enter your tracking number in the search field
  2. Click "Track" to view your package's current status
  3. Optionally create an account to save multiple tracking numbers

Frequently Asked Questions

How long does shipping typically take?
Delivery times vary by destination and shipping method selected at checkout. Standard international shipping usually takes 7-15 business days.
What if my tracking information isn't updating?
Some carriers may not provide real-time updates. If there's no movement for more than 5 business days, please contact our customer service.
Can I change the delivery address after shipping?
Once an order is shipped, we cannot modify the delivery address. You may contact the carrier directly to inquire about address changes.

For any questions about your order status, please refer to your order confirmation email or contact our customer service team.